Product Owner (f/m/x)

HEY THERE!

We are Mercedes-Benz.io. Our mission is to Ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer you flexibility! You can choose to work remotely from any location in Mainland Portugal or from our offices in Lisbon or Braga. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

ABOUT THE TEAM

In Aftersales & Ownership, we shape end-to-end experiences that support customers throughout their entire ownership journey. Our scope spans key Aftersales domains such as Service, Accident Management, and Parts Trading, with a strong focus on Customer Engagement. We aim to turn every digital touchpoint into a meaningful Mercedes-Benz brand experience.

Through the My Mercedes-Benz ecosystem, we translate real customer needs and cutting-edge technology into intuitive solutions that are trusted and valued worldwide

IN THIS ROLE YOU WILL

• Be the Product Owner and key stakeholder contact for one product

• Work closely with an agile team across all sprint ceremonies and deliveries

• Take end-to-end responsibility for product improvements within your team's mission

• Work cross-functionally with consultants, designers, and engineers to enhance UX and build new features for millions of users

• Build a deep understanding of customer needs, pain points and behaviors.

• Use data and user feedback to drive informed product decisions.

• Align on goals and KPIs, and deliver the roadmap through a prioritized backlog.

• Break down complex challenges into clear objectives and actionable plans.

• Use AI tools critically, understanding their strengths and limitations to support decisions.

TO SUCCEED YOU NEED

• Strong sense of accountability and ownership

• A self-sufficient working style with strong analytical skills to prioritize product development and ensure transparent trade-offs in decision-making.

• Ability to work independently in a result-oriented way

• Experience working with digital products and technical teams

• To motivate and inspire a cross-functional team in incremental and validated growth

• Be AI-literate: know when to trust, challenge and ignore AI

• Excellent verbal and written communication skills in English

YOU WILL BE HAPPY WITH

• Open source software

• No top-down hierarchy. We trust in your self-organization

• Colleagues that are as smart, hardworking and driven as you

• An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz

• IPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones

• Health insurance for you and your family

• Life insurance

• Proactive self-development in international Trainings and Conferences

• Language Training courses

• Wellbeing actions (massages, nutrition sessions, happy hour and more)

• Brand Connection Perks 

• Much more cool stuff …

THIS IS WHAT OUR PROCESS LOOKS LIKE

1. Screening call with our recruiter to get to know your motivation & your experience 

2. Technical interview

3. Final Interview (of 1h)

4. Offer 

WHAT YOU'LL NEED TO KNOW ABOUT US

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).