Site Reliability Engineer - Aftersales(f/m/x)

HEY THERE!

We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer you flexibility! You can choose to work from our offices in Lisbon or Braga, or remotely from any location in Portugal. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitise for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

WHAT WILL YOU DO AS A SITE RELIABILITY ENGINEER?

SREs are embedded in product teams and focus on monitoring, observability, and reliability. They suggest improvements to the code base and architecture and build tools that help teams operate safely and efficiently.

In this role, you will join a senior aftersales product team working on services that handle millions of requests per day.

IN THIS ROLE YOU WILL

• Work daily with Java and or Kotlin, mostly using Spring Boot

• Own monitoring, alerting, and observability for your team’s services

• Create and improve dashboards using Datadog

• Monitor availability, latency, and overall system health

• Support services throughout their lifecycle, from design to production

• Take part in incident handling and post mortems

• Write and maintain documentation for monitoring and disaster recovery

• Collaborate closely with engineers, product, and QA

TO SUCCEED YOU NEED

• Experience with Java or Kotlin and the ability to read and debug code

• Strong understanding of monitoring and observability concepts

• Experience with at least one observability tool such as Datadog, Prometheus, or Grafana

• Working knowledge of AWS cloud provider (Other cloud providers knowledge might also be useful)

• Experience with Kubernetes and container based platforms

• Knowledge of Unix or Linux systems

• Experience scripting with Python and Bash

• A proactive mindset and willingness to learn

THERE WILL BE BIG SMILES IF YOU

• Have hands on experience with Kubernetes in production

• Have worked with Datadog dashboards and alerts

• Are familiar with Scrum and DevOps ways of working

YOU WILL BE HAPPY WITH

• Open source software

• No top-down hierarchy. We trust in your self-organization

• Colleagues that are as smart, hardworking and driven as you

• An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz

• iPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones

• Health insurance for you and your family

• Life insurance

• Proactive self-development in international Trainings and Conferences

• Language Training courses

• Wellbeing actions (massages, nutrition sessions, happy hour and more)

• Brand Connection Perks 

• Much more cool stuff …

THIS IS WHAT OUR PROCESS LOOKS LIKE

• Screening call with our recruiter to get to know your motivation & your experience 

• Technical Challenge

• Technical Interview (1,5h)

• Final Interview (1h)

• Offer 

WHAT YOU'LL NEED TO KNOW ABOUT US

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).