Digital Analyst - OneWeb (f/m/x)

HEY THERE!

We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer you flexibility! You can choose to work from our offices in Lisbon or Braga, or remotely from any location in Portugal. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

WHAT IS ONEWEB?

In the Area of Mercedes-Benz OneWeb & Mercedes Me Home, we create customer experiences for the Web and App channels. We focus on the entire customer journey by using platform solutions that enable our customers’ different touchpoints across cars, products and services around the car.

With our products such as the Mercedes-Benz Worldwide Website (OneWeb), Car Configurator, Online Test-Drive Booking and the Mercedes Owner Area “Mercedes Me Home” and many more, we are building a seamless and luxurious experience for our customers.

IN THIS ROLE YOU WILL

• Act as a trusted advisor by shaping data strategy, defining tracking needs, and delivering insights that support informed decisions

• Manage the full analytical workflow — from exploring and preparing data to analyzing, validating, and visualizing insights that drive business value 

• Work autonomously with our analytics stack (e.g., Power BI, Google Analytics, Databricks) and relevant programming languages 

• Define business KPIs and measurement frameworks in collaboration with stakeholders, ensuring clear tracking and documentation 

• Analyze cross-product data to uncover user behavior patterns and optimize customer journeys

• Build dashboards, deliver KPI reporting, and present insights to product teams and stakeholders 

• Collaborate with Customer Insights (qualitative research team) to identify discrepancies, generate hypotheses, and propose optimization strategies

• Consult development teams on proper A/B test implementation and related tracking requirements

• Lead and mentor internal and external Digital Analysts to ensure high-quality analytics delivery

TO SUCCEED YOU NEED

• Experience with digital analytics — event/session-level tracking, user flows, and product behavior analysis

• Experience with data visualization (Power BI or similar)

• Strong SQL skills for raw data exploration, complex queries, and large datasets 

• Working experience with Python/PySpark/Pandas for data analysis

• Practical statistics skills — designing before/after comparisons, checking distributions, validating assumptions, and working with significance and confidence levels

• Hands-on Digital Analyst experience solving real product and business problems

• Strong communication, presentation and mentoring skills

• Ability to work autonomously, manage priorities, and handle ambiguity

• Experience with A/B testing — setup, analysis, understanding variability and limitations

THERE WILL BE BIG SMILES IF YOU

• Worked with GA4 data

• Understand dataLayer, tracking setup, and validation

• Know ETL basics and data quality principles

• Can optimize queries and aggregations for large datasets 

• Has had hands-on experience with machine learning methods 

YOU WILL BE HAPPY WITH

• Open source software

• No top-down hierarchy. We trust in your self-organization

• Colleagues that are as smart, hardworking and driven as you

• An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz

• iPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones

• Health insurance for you and your family

• Life insurance

• Proactive self-development in international Trainings and Conferences

• Language Training courses

• Wellbeing actions (massages, nutrition sessions, happy hour and more)

• Brand Connection Perks 

• Much more cool stuff …

THIS IS WHAT OUR PROCESS LOOKS LIKE

1. Screening call with our recruiter to get to know your motivation & your experience 

2. Technical interview

3. Team fit interview 

4. Final Interview 

5. Offer 

WHAT YOU'LL NEED TO KNOW ABOUT US

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).